Privacy Policy
Last updated: May 21, 2026
Rewound Media ("we," "our," or "us") operates the website rewoundmedia.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our website and services.
Information We Collect
We collect information you provide directly to us when you:
- Fill out our order form (name, phone number, order details)
- Submit a franchise inquiry (name, location, phone, email, background)
- Contact us via phone, text, or email
How We Use Your Information
We use the information we collect to:
- Process and fulfill your digitization orders
- Contact you about your order status
- Respond to your inquiries and requests
- Send order confirmations and pickup reminders via text message
- Evaluate franchise applications
Analytics
We use Google Analytics 4 to understand how visitors use our website. This service collects anonymous data about pages visited, time on site, and general location (city/region level). Google Analytics uses cookies. You can opt out by installing the Google Analytics Opt-out Browser Add-on.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service providers: We use Formspree to process form submissions. Their privacy policy applies to data they handle.
- Legal requirements: We may disclose information if required by law or to protect our rights.
Data Retention
We retain customer information for as long as needed to provide our services and for our records. You may request deletion of your information by contacting us.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Security
We take reasonable measures to protect your information. However, no method of transmission over the Internet is 100% secure.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our practices, contact us:
- Email: stepheng@rewoundmedia.com
- Phone/Text: (443) 609-2472